Bilingual Sales Assistant

We have been living the Human Dimension for over 20 years, with passion, entrepreneurial spirit and team spirit. Kindness, the energy of a smile and a strong commitment are the key words to accompany you at each stage of your transitions. On behalf of one of our clients, we are looking for a Bilingual Sales Assistant (FR - EN).Your future responsibilities:- You will ensure the reception and follow-up of customers by phone, email and in person.- You will pre-register and track orders in the system.- You will establish order confirmations and prepare quotes.- You will create manufacturing orders and track the progress of orders.- You will coordinate with production, logistics and sales teams.- You will monitor production and delivery deadlines and alert in case of delays.- You will handle simple customer complaints and ensure their resolution.- You will update customer data and ensure regular reporting to management.Your profile:- You hold a Federal VET Diploma (CFC) as a commercial employee or equivalent.- You have 3 to 5 years of experience in a similar position, ideally in an industrial environment.- You master an ERP and office tools.- You communicate fluently in French and use English at a professional level.- You demonstrate rigor, organization and responsiveness.- You work autonomously while collaborating effectively with the teams.Conditions:- You join a structure offering quality conditions, a team spirit and staff stability.- Your tasks will be varied and your career plan ensured.- We offer you a tailor-made consulting approach by offering you knowledge of the company, its values and principles. jidc8de270aen jit0728aen jpiy26aen