Quality Manager Paramedic 80-100%

Dominated by its two emblematic castles, Valère and Tourbillon, the city of Sion stands out for its dynamism, friendliness, sunny climate, and rich historical and archaeological heritage. These assets make it a quality destination.

The City of Sion Rescue and Emergency Centre (CSU) is a key player in prehospital emergency services in central Valais. Dynamic and resolutely forward-looking, it places continuous training, innovation, as well as the quality and safety of care at the heart of its priorities. Each year, its teams carry out more than 5,200 interventions in the districts of Sion, Hérens, and Conthey, serving the population. Thanks to a modern planning system allowing everyone to indicate their availability, the CSU promotes a flexible work organisation that best reconciles the needs of the service and those of its employees.

The city of Sion is advertising the position of

Quality Manager Paramedic

80 to 100% activity rate

within the CSU, a section attached to the Population, Security and Airport service.

Your missions

• Develop and evolve the CSU quality system;
• Lead and coordinate the service's quality projects;
• Participate in the development of care standards and operational procedures;
• Promote the integration of best practices and proven results in care;
• Supervise the activities of the referents in your field;
• Ensure monitoring of quality indicators, statistics, and activity analyses;
• Participate in risk management and strengthening patient safety;
• Organise and facilitate feedback processes and quality circle sessions;
• Ensure compliance with applicable professional, cantonal, and federal standards;
• Contribute to maintaining the IAS recognition of the service;
• Carry out prehospital interventions as a qualified ES paramedic.

Your profile

• ES paramedic diploma;
• CAS in quality of care or equivalent training. Those who do not yet have this training must commit to obtaining it as soon as possible after starting work;
• Proven experience in the prehospital field;
• Good knowledge of the Valais prehospital health system and the Valais Cantonal Rescue Organisation (OCVS);
• Proficiency in common IT tools and software specific to the prehospital environment;
• Native French or German speaker with basic knowledge of the other language and English;
• Organisational skills, autonomy, and initiative;
• Excellent interpersonal skills and ability to work in a network;
• Analytical mind, rigour, and solution orientation;
• Ease in project management and interdisciplinary collaboration.

Remuneration conditions

• Class 115 for holders of a CAS in quality of care or recognised equivalent training;
• Class 114 for those who do not yet have this training, with progression to class 115 upon obtaining it.

We offer

• A varied activity combining fieldwork and quality development;
• A dynamic professional environment within a recognised service;
• Attractive working conditions according to the provisions of the City of Sion;
• The opportunity to actively contribute to the evolution and excellence of CSU services.

Start date: to be agreed.

Salary

According to the City of Sion staff regulations and the Municipality's salary scale.

Information regarding the job description and salary can be obtained from Mr Damien Hennet, CSU manager, tel. 078 788 76 44.

Applications, including CV, cover letter, diplomas, references, and certificates, must be submitted online via our recruitment platform accessible on our website https://www.sion.ch/offres-emploi, by 9 August 2026.

Any application submitted after the deadline will be rejected.