Assistant Restaurant Manager - FIVE Zurich
Are You Ready for a Daring Challenge with The World's Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star' Hospitality and Setting the Gold Standard across the Industry.
Join the FIVE Tribe - and Get Ready to Make Waves.
The Candidate
A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!' Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.
Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs' and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Food and Beverage Team as Assistant Restaurant Manager will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!
TLNT1_CH
Key Responsibilities
- Will be responsible for taking the lead in driving an increase in business across F&B Venues
- Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the set example
- Ensure that the place of work and surrounding areas are kept clean and organised at all times
- Inspire the team to execute the highest level of service standards at all times
- Understand the concept(s) of the outlet(s) thoroughly and train all employees of the outlet(s) in regards to the concept(s)
- Set a sterling example in terms of service, products and knowledge to the team, that reflects the concept(s) of the outlet(s)
- Organise tastings of daily dishes and new menus
- Be knowledgeable of the existing POS systems
- Lead the outlet(s) efficiently in cost and expenses, constantly delivering the highest quality of F&B services, as well as driving high top line revenue and profit results
- Produce reports and analysis of the outlet(s) and present the reports in the monthly performance meeting.
- Assist in the preparation of the outlet's budget
- Monitor operating supplies and equipment and reduce spoilage and wastage successfully
- Establish a pool of qualified and trained full and part time employees
- Manage daily or weekly meetings with the kitchen teams and foster team work to constantly develop the outlet(s) for greater success
- Conduct daily pre-shift meetings with team members on preparation, guest profiles, services to be performed and menus served
- Prepare and review the outlet's Operations Manual updates annually in accordance with the Assistant Head of Department
- Handle guest enquiries and complaints in the outlet(s) in a courteous and efficient manner and report to the Head of Department / Assistant Head of Department ensuring that an effective follow-up is performed with the concerned guests
- Efficient up-selling for all items offered by the department to be assured
- Conduct monthly inventory of operating supplies and equipment together with the stewarding department
- Act as Food & Beverage Duty Manager during the absence of the Food & Beverage Head of Department and Assistant Head of Department
What We're Looking For
- Hands-on approach with a flexible, proactive, and “can-do” attitude
- Passion and commitment to delivering exceptional F&B service
- Minimum of 3 years' experience in a similar position
- Very good communication skills in English and German
- Strong knowledge and understanding of 5-star hospitality standards
- Experience in Breakfast and Banqueting operations is an advantage
- Strong leadership and people management skills
- Ability to build and maintain positive and effective professional relationships
- Strong project, budget, and time management skills, with the ability to work under pressure and meet deadlines
- Structured, organised, and commercially minded approach
- Ability to develop creative solutions while taking full ownership of assigned duties and responsibilities
- Strong team player with a collaborative and supportive approach
Rewards At Work! Benefits For Life!
- Live the exciting FIVE Life
- Attractive incentive schemes
- Rapid career advancement
- Team-spirited colleagues
