Business Development Representative
Stellenbeschreibung
Overview
In this BDR role you will identify and qualify new sales opportunities to support revenue growth for Genesys’ AI-powered experience orchestration platform. You will collaborate with Sales and Marketing to nurture leads, run outbound and inbound prospecting, and move opportunities forward using BANT/MEDDPICC criteria. You’ll build target account plans, educate prospects about value, and schedule product demonstrations with Account Executives. Your work supports cross-functional alignment and expands our global customer base with a data-informed, proactive approach.
Leistungen / Benefits- flexible-first culture
- mentorship and learning programs
- leadership development
- paid volunteer time
- August Free Fridays
- well-being resources
- Transform Marketing Qualified Leads into Sales Opportunities by nurturing and educating prospects
- Collaborate with Account Executives to craft account plans and engage target customers via outbound techniques
- Nurture leads until ready to progress in the sales cycle and convey product value
- Schedule product demonstrations and intro meetings between AE and potential buyers
- Position Genesys as a global provider of software and services for customer engagement
- Achieve aggressive quarterly targets and maintain timely follow-up with leads
- Maintain and expand the prospects database and update CRM status
- Use lead management processes to create opportunities in CRM and assign based on BANT/MEDDPICC
- Search internal and external data sources for additional key contacts within existing accounts
- Utilize live chats and calls to follow up on leads from web/events/campaigns and seek referrals
- Outbound prospecting/inside sales experience in IT/Cloud solutions
- Experience with Salesforce.com or other CRM platforms
- Excellent communication, interpersonal, organizational, and telephone skills
- Strong time management, prioritization, and self-motivation
- Ability to analyze business opportunities and persuade stakeholders
- Experience and understanding of front-line sales development
- Good technical aptitude and interest in technology
- Fluent in English, French and German
- Resourceful with ability to adapt to changing environments
- Excellent communication
- Organizational skills
- Time management
- Salesforce.com or other CRM experience
- Lead nurturing and qualification methods
- Digital prospecting tools (LinkedIn, CRM, subscriptions databases)
