Technical Support Business Specialist 80-100%

Gewerkschaft Unia Lausanne, Vaud – Schweiz Veröffentlicht am 17/03/2026
Stellenbeschreibung
The Unia unemployment insurance fund, open to all employees, is the leading unemployment insurance fund in Switzerland with nearly 70 locations. The well-being of the insured is close to our hearts - we handle unemployment benefit requests competently, personally, and efficiently. Would you like to engage for a good cause in the social field? Then let's get to know each other. Join our technical support team in Lausanne immediately or for a date to be agreed as a Technical Specialist in Support. What drives you:- Ensure internal control (SCI) of unemployment benefit files across French-speaking Switzerland in accordance with the regulations regarding the cases LTN (law on undeclared work) of French-speaking Switzerland, according to the rules with the authorities, employers, and insured persons.- Technical support (level 1) at sites in French-speaking Switzerland and discussion of complex cases with the competence center.- Process claims for benefits in cases of RHT (reduced working hours) and bad weather.- Implement SECO revision decisions in the area.- Assist at the competence center.What you bring:- Completed vocational training (CFC) with professional experience in the field of social insurance, preferably in unemployment insurance.- Good knowledge of labor law, social insurance, and the code of unemployment insurance.- Experience as a specialist in an unemployment insurance fund.- Mastery of common tools (MS Office) and the ASAL-SIPAC program.- Perfect command of French (another language is an asset for public service) and a high social sensitivity related to our activities and values.What we offer you: The Unia unemployment insurance fund guarantees you modern working conditions and good benefits. We promote part-time work, which allows for easier reconciliation of professional and family life. Your potential for development will be duly supported. Interested in a collegial, respectful, and dynamic environment? Please do not hesitate to send your complete application exclusively online with the mention: CCH ASTECH/CDC/First Name Last Name. For any further details regarding the position, the head of the CDC and Technical Support is available by phone or by email. jidb5c8466aen jit0416aen jpiy26aen

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