Administrator Reservation (m/f) Reservations agent

pThe Zurich hotel has been rebranded as of May 2023 to Radisson Hotel and Suites Zurich and is managed by Cycas Hospitality, the white label hotel operator in Europe. /p pThe hotel offers 343 appartments and 104 hotel rooms, which is a great mix for long business stays or short city trips to the city of Zurich. The location of the hotel is in between the city centre (15 minutes) and Zurich international airport (10 Minutes). Our guests are able to enjoy the fitness area, Italian restaurant LUIGIA, the inner courtyard, two bars and a rooftop terrace. /p , ulliPrevious experience in a similar role in the catering or hospitality industry /li liExcellent communication and customer service skills /li liProficient in reservation management systems /li liAbility to work effectively in a fast-paced environment /li liAttention to detail and strong organizational skills /li /ul, ulliSalary according to the Collective Labor agreement L-gav and Hotela /li liFree parking /li li25 holiday days based on a full time contract /li liCycas smiles Reward Celebration program /li liThe best project you will ever work on is you! So let us help you grow (internationally) with our guidance and training possibilities /li liA fun, spirited workplace where we put people at the heart of everything and our team get to be their true self! /li liFeed your wanderlust with discounts in Radisson Cycas Hotels! /li /ul, pThe main Responsibilities include: /p ulliManage and process reservations efficiently and accurately /li liRespond to customer inquiries via phone, email, and in-person /li liCoordinate with other departments to ensure guest satisfaction /li liMaintain up-to-date knowledge of hotel services and facilities /li liHandle special requests and VIP guests with professionalism /li liAssist in maximizing room bookings and occupancy /li /ul