Night Receptionist (m/f) Day & Night shifts

pThe Zurich hotel has been rebranded as of May 2023 to Radisson Hotel and Suites Zurich and is managed by Cycas Hospitality, the white label hotel operator in Europe. /p pThe hotel offers 343 appartments and 104 hotel rooms, which is a great mix for long business stays or short city trips to the city of Zurich. The location of the hotel is in between the city centre (15 minutes) and Zurich international airport (10 Minutes). Our guests are able to enjoy the fitness area, Italian restaurant LUIGIA, the inner courtyard, two bars and a rooftop terrace. /p , ulliPreferred knowledge about Radisson and ideally with the Emma PMS system /li liEnthusiasm a true team player /li liService oriented /li liA valid residence and working permit for Switzerland is required /li liEnglish and German speaking /li liWilling tostrong work evening night shifts /strong, including weekends festive days /li /ul, ulliSalary according to the Collective Labor agreement L-gav and Hotela /li liFree parking /li li25 holiday days based on a full time contract /li liCycas smiles Reward Celebration program /li liThe best project you will ever work on is you! So let us help you grow (internationally) with our guidance and training possibilities /li liA fun, spirited workplace where we put people at the heart of everything and our team get to be their true self! /li liFeed your wanderlust with discounts in Radisson Cycas Hotels! /li /ul, ulli pThe main Responsibilities include: /p /li liWelcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. /li liProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. /li liProcess all payment types such as room charges, cash, checks, debit, or credit. /li liProcess all check-outs including resolving any late and disputed charges. /li liAnswer, record, and process all guest calls, messages, requests, questions, or concerns. /li liSupply guests with directions and information regarding property and local areas of interest. /li liRun daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. /li liComplete designated cashier and closing reports in the computer system. Count bank at the beginning and end of shift. Balance and drop receipts according to accounting specifications. /li liOrganizing all end of date tasks to be able to run the night audit. /li /ul